An apostille without the stress, for the people who need it most
An apostille can be needed at any age: a power of attorney for a property overseas, a pension or benefit in the country of birth, an inheritance, a marriage. When getting around, hearing, seeing or going online is hard, we adapt to you, not the other way around.
Seniors and their families
At home, in a seniors' residence or a long-term care centre. We take the time to explain, read the documents back with you and repeat as often as needed.
Reduced mobility or a disability
No travel, no waiting room, no counter. We pick up the documents at your door and bring the apostilled originals back the same way.
Deaf or hard of hearing
Every exchange in writing if you prefer: text messages for the pickup time, the instructions and the updates. No phone call needed, ever.
Blind or low vision
We read every document and receipt out loud before you sign, and send the instructions in large print or by email so your screen reader can read them.
Not comfortable with computers
No account to create, no online form, no upload. A phone call, a visit and paper you can hold. We fill in the government forms for you.
Family abroad, parent in Canada
A son or daughter in another country can handle the file with us by email or WhatsApp, while we look after the parent here and keep everyone informed.
Eight things we do on every accompanied file
The legal steps are the same as for any apostille. What changes is how we get there with you: on the ground, by video, in writing, at your pace.
A first conversation at your pace
By phone, by text or by video, whichever is easiest. We listen, ask what the document is for, and tell you in simple words what will happen and what it costs. Nothing is decided in a hurry.
We check the documents before anyone moves
A photo taken by you or a relative is enough. We confirm the right authority and the right version first, so no one makes a trip for nothing.
We come to your door
Our courier picks up the documents at your home, residence or care centre in Greater Montréal, at a time that suits you. Outside Montréal, we mail you a prepaid envelope with printed steps.
A notary in person or by video, when one is needed
If a document must be signed before a notary, we book a partner notary for you, in person or by video when the act allows it, and stay with you on the call if you wish.
Text only, if you prefer
For deaf or hard-of-hearing clients, or anyone who prefers to write, every instruction, time and update comes by text message or email.
Family included, with your permission
With your written consent, a relative can speak for you, receive the updates and ask the questions, even from another country and another time zone.
A signed receipt, in two copies
At pickup, a receipt lists every document and every cheque handed over. You keep one copy, the courier keeps the other. You always know what is with us.
Updates at every step, then the originals back home
We let you or your family know when each step is done, send a scan of the apostilled documents, and bring the originals back to you or ship them abroad by tracked courier.
A mother in Montréal, her daughters in two countries
A typical accompanied file. A mother in her nineties needs three notarized documents apostilled for her country of birth. One daughter lives in another country; the other lives near her in Montréal and prefers to communicate only in writing.
- The first callThe daughter abroad calls us. We explain the route in plain words and send the quote by email, so the whole family can read it.
- PaymentShe mails a cheque to her sister, who hands it over at pickup. No card, no online payment needed.
- The pickupWe text the sister the day and time, never a phone call. Our courier collects the three originals at her apartment and both sign the receipt.
- The authoritiesWe file each document with the right office and keep the daughter abroad informed by email at each step.
- The returnThe apostilled originals come back to the same address, with the tracking sent to both daughters.
Processing times are set by each government office. We give you a realistic date before you pay, and we tell you right away if anything changes.
What you can count on, and what we will never do
You can count on us to
- Take the time. No question is too small, and we repeat as often as needed
- Speak plainly. Every step explained without jargon, in English or in French
- Put everything in writing. The quote, the receipt and each update
- Keep one contact. The same person follows your file from start to finish
- Tell the truth about delays, before you pay and whenever they change
We will never
- Ask for a bank password, a PIN or a card number by phone, text or email
- Rush you into signing or deciding anything on the spot
- Take a document without a signed receipt listing it
- Share your information with anyone you have not authorized
- Give legal or immigration advice. We handle the documents; the receiving office sets its requirements
The same published prices, home pickup included
Accompaniment is how we work, not an add-on. You get one written total before anything is paid, with government fees at cost.
- Power of attorney, affidavit, sworn declaration
- Partner notary booked for you, in person or by video
- Chambre des notaires and Ministère fees at cost
- The notary bills their own fee directly
- Birth, marriage or death certificate
- Court record, RCMP check, school records
- Government fee at cost
- Scan of the apostille by email
- Pickup at home, residence or care centre
- Signed receipt in two copies
- Originals brought back by hand
- DHL Express if they go abroad
Payment by cheque at pickup, Interac e-Transfer or a secure card link sent by email, whichever is easiest for you or your family.
Can someone else handle an apostille for my elderly parent?
Does my parent have to travel anywhere?
Can you come to a hospital, a seniors' residence or a CHSLD?
My mother is deaf. Can everything be done in writing?
I live abroad and my father is in Canada. How does it work?
Can a notary come to the home?
How do we pay, and is it safe?
Does the accompaniment cost more?
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“Amazing! Auguste the man on top of it, very competent, professional and speedy! No time to waste type company!”
“Id give more stars if I could. Auguste made this daunting process smooth and easy. Would recommend…”
“I highly recommend this agency. They keep you informed every step of the way, providing accurate and reliable information and finding solutions to every issue that may arise. They are professional, responsive, and genuinely committed to making the entire process as smooth and stress-free as possible.”
Let's talk about it, calmly
Call, text or write, for yourself or for a parent. We reply within the hour, 9 am to 10 pm Eastern, every day, and nothing is decided until you are ready.
Call +1 (438) 300-2448 Text us