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How the Canadian apostille process works

Who can apostille a document in Canada? Only six designated authorities: Global Affairs Canada and the ministries designated by Alberta, British Columbia, Ontario, Québec and Saskatchewan. Which one handles your document depends on where it was issued or notarized. Notaries, lawyers, courier companies and Viapostille cannot issue an apostille; we prepare, file and track the request with the right authority.

Everything happens by mail and online, because that's how Canada's apostille system itself works. Four of the six competent authorities accept mail only.

Step by step

1 · Free pre-check (same or next business day)

You upload scans or photos through our secure form and tell us the destination country and deadline. We verify: the correct competent authority; that the document type, format and signatures are acceptable (no lamination, no card formats, validatable signatures); that it's the right version of the document for your purpose (e.g. long-form birth certificate for citizenship files); and whether your destination is a Hague member. You receive a written routing plan and a fixed all-in quote.

2 · Preparation

We complete the authority's request form, pay the government fee where online payment applies (Québec, Alberta) and print the receipt, coordinate notarization or Québec signature verification when required, and email you a prepaid, tracked Canada Post Xpresspost label to send us your originals, with the return label ready for the way back.

3 · Your originals reach us

Print the label, put your originals in a rigid envelope and drop it at any post office: nothing to pay at the counter, and you hold the tracking number. In Greater Montréal we collect in person; in Laval you can drop off by appointment. For Montréal documents we also file by hand with the Ministère de la Justice, see apostille in Montréal. The day the envelope arrives we send you a photo, inspect every page against the pre-check, assemble the package and submit to the authority the same business day. How the prepaid label works

4 · Tracking, scan-back & delivery

You get an email at every checkpoint: received, submitted, in processing, apostille issued, shipped. The day your documents come back, we email a PDF scan of the apostilled set, then forward the originals anywhere in the world by tracked courier.

The Québec particularity. If your document was signed by a Québec notary or lawyer, the Ministère de la Justice will only apostille it after the signature is verified by the Chambre des notaires (≈ 20 business days, or ≈ 72 h rush) or the Barreau du Québec (≈ 5 business days). Most people discover this after a rejection. We build it into the plan from day one.

What can, and can't, be apostilled

Commonly accepted

  • Vital statistics certificates (birth, marriage, death), current government-issued originals
  • RCMP and police record checks
  • Court documents
  • Degrees, diplomas, transcripts (notarized where required; direct in Ontario for public post-secondary since 2019)
  • Corporate documents: incorporation, good standing, board resolutions (often via notarized copies)
  • Notarized private documents: powers of attorney, consent-to-travel letters, contracts, statutory declarations

Routinely refused, we screen for these

  • Laminated, glued or damaged documents
  • Card-format documents (driver's licences, citizenship cards)
  • Unsigned documents or signatures the authority cannot validate
  • Old certificate formats; short-form certificates when the destination requires long-form
  • Plain photocopies (an apostille goes on originals or properly notarized copies)
Getting your originals to us

Three ways to hand us your documents

You never type our address or choose a shipping service. Wherever you are in Canada, the leg from you to us is already organized when you approve the quote.

Anywhere in Canada

A prepaid, tracked Canada Post Xpresspost label, emailed the day you approve your quote. Drop the envelope at any post office, nothing to pay at the counter, and it reaches us in one to three business days. Shipping in Canada is a fixed $80 both ways, label and return, shown in your quote.

Apostille by mail, step by step →

Greater Montréal

We collect at your home or office, usually the same day, and bring the apostilled set back the same way. Nothing goes into the mail. Included.

Apostille in Montréal →

Laval

Drop off at our office by appointment. We check the originals in front of you and hand you a signed receipt listing every document. Included.

Apostille in Laval →

Outside Canada? Do not ship your originals internationally. We usually order a fresh certified copy delivered straight to our office, apostille it, and send it to you once. See apostille from abroad.

Your documents, protected at every step

Your originals are the irreplaceable part of this process, so we treat them that way.

Monitored, secure facility

Your originals are processed at an access-controlled location under continuous, recorded video surveillance, never left unattended.

Tracked the moment it moves

The instant your documents are picked up or handed off, you receive a tracking number and a notification, at every leg of the journey.

Fastest shipping, always

We send your documents by the fastest tracked method available, so they spend the least possible time in transit.

Need just one piece?

The apostille is our core service, but you can order any single step on its own, too: certified translation, embassy legalization for non-Hague countries, notarization coordination, or document retrieval.

See all document services
Peace of mind

Your documents, handled with care

Secure payment, worldwide

Pay by card through Stripe from anywhere in the world. No account to create, no wire transfer to figure out.

Originals you can track

Your originals travel by Canada Post Xpresspost in Canada, and by DHL Express or another tracked courier abroad, signature required and fully tracked, so your document is traceable from our hands to yours.

Once your file is open, you can follow every stage online, with no need to email and ask.
Common questions
Who can apostille a document in Canada?
Only six designated competent authorities: Global Affairs Canada in Ottawa, and the ministries designated by Alberta, British Columbia, Ontario, Québec and Saskatchewan. The authority depends on where the document was issued or notarized. Notaries, lawyers, courier companies and Viapostille cannot issue an apostille; we prepare, file and track the request with the right authority, and the pre-check tells you which one it is.
How do I send you my documents?
Anywhere in Canada, with the prepaid, tracked Canada Post Xpresspost label we email you the day you approve your quote: print it, put your originals in a rigid envelope and drop it at any post office. In Greater Montréal we collect in person, and in Laval you can drop off at our office by appointment. See apostille by mail.
Do I pay anything at the post office?
No. The label is prepaid, so you hand the envelope over the counter and keep the receipt. Shipping in Canada is a fixed $80 in your quote, both ways, label and return, and if a counter ever charges you anyway we deduct the receipt from our service fee.
What happens when my envelope arrives?
Xpresspost is signed for at our office. The same day, you receive a photo of your documents, we check every page against the pre-check, and the file is submitted to the authority. From then on you get a status email at every step and can follow the file online.
Where is your office?
In Laval, Québec, in the Saint-François sector on the east of the island, a short drive from the Montréal authorities we file with by hand. The exact address is printed on your prepaid label and given when you book a drop-off.
5.0 on Google
“Amazing! Auguste the man on top of it, very competent, professional and speedy! No time to waste type company!”
Miguel Laliberte, Google review
“Id give more stars if I could. Auguste made this daunting process smooth and easy. Would recommend…”
Erin K, Google review
“I highly recommend this agency. They keep you informed every step of the way, providing accurate and reliable information and finding solutions to every issue that may arise. They are professional, responsive, and genuinely committed to making the entire process as smooth and stress-free as possible.”
David Alvarez-Carbonell, Google review

Start with the free pre-check

Twenty-four hours, a clear plan, a fixed quote. Then you decide.

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